Making a claim on your policy
- Can I claim on behalf of someone else who has a policy?
- How do I know if I’m covered to make a claim?
- How do I make a claim online?
- How do I make a claim through post?
- How long does a claim take to be processed?
- What happens if I have to cancel my trip due to ill health?
Emergency Claims
Cutting Your Holiday Short
- Am I covered if there’s a death in the family while I’m on holiday?
- Are travel tickets paid for using any airline mileage reward scheme covered?
- Cutting your holiday short
- How much am I covered for under emergency medical and repatriation expenses?
- What is an unforeseen death or illness?
- What should I do if I have a death in the family?