What if my holiday can’t go ahead?

If your holiday can’t go ahead, you need to first contact your holiday provider. If the government imposes a travel ban or your destination changes list, they might be able to help.

If you rebook your holiday, we can:

• Change your single trip policy start date as long as it’s within 18 months of the date you bought your policy, or 24 months if you bought your policy on or after 29 April 2021 and are eligible (this may come at a cost).

If you do need to make changes, please make sure you do so before you travel.