Your Policy

Your Documents

• Do I need to take all my policy documents with me when I travel?
• My Documents
• What should I do if I find a mistake on my documents?

Renewing your policy

• Can I renew my policy while travelling?
• Can I stop my policy from automatically renewing?
• How do I renew my travel insurance?
• How does auto-renewal work?
• Renewal happening while i'm abroad, Does this matter?
• What if I want to only renew myself and not the other people named on the policy?

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Amending Details

• Can I add another destination to my policy?
• Can I change my dates?
• I have a policy for a single trip, Can I extend it?
• Policy Holder Bereavement
• What if I need to change my personal details?
• What if my health conditions change?

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Upgrades

• Can I change my policy from a single trip to an annual multi trip?
• Changing your policy region
• How do I add cruise cover to my policy?

Downgrading

• Can I remove policy benefits I no longer want?

Admin Fee's

• Do I have to pay an Admin fee when making changes to my policy?

Cancel My Policy

• Can I cancel my policy if it has been automatically renewed?
• How do I cancel my policy?